Cancellation and Refund

At TedBrands Digital, we value our customers and aim to ensure satisfaction with every purchase. This Cancellation and Refund Policy outlines the terms and conditions for requesting cancellations and refunds for our digital products and services. By making a purchase on our website, you agree to this policy.

1. Digital Products (eBooks)

a. Cancellation Policy

Due to the nature of digital products, cancellations are not permitted once the purchase is completed and the eBook has been delivered.

b. Refund Policy

All eBook sales are final and non-refundable. However, if you encounter technical issues preventing access to the purchased eBook, please contact us within 7 days of purchase. Refunds may be granted at our sole discretion after verifying the issue.

2. Digital Marketing Services

a. Cancellation Policy

  • Cancellations for ongoing digital marketing services must be requested in writing via email to info@tedbrands.digital at least 7 days prior to the next billing cycle.

  • If cancellation is requested mid-service, no partial refunds will be provided for work already completed or underway.

b. Refund Policy

  • Payments for digital marketing services are non-refundable due to the time, resources, and effort invested in delivering these services.

  • In exceptional cases, such as non-delivery of promised services, refunds may be granted after thorough review and verification.

3. How to Request a Refund

o request a refund, please email us at tedbrandshub@gmail.com with the following details:

  • Your full name.

  • Order number or invoice details.

  • Reason for the refund request.

  • Any supporting documentation (e.g., screenshots of errors or issues).

Our team will review your request and respond within 5-7 business days.

 

4. Exceptions to Refund Policy

Refunds will not be provided in the following cases:

  • Change of mind after purchase.

  • Failure to utilize the product or service within the specified timeframe.

  • Issues arising from user error or lack of compatibility with user devices.

5. Contact Us

If you have questions or need further assistance regarding our Cancellation and Refund Policy, feel free to reach out:

TedBrands Digital
Email: tedbrandshub@gmail.com
Phone: 8675233062

By purchasing our digital products or services, you confirm that you have read, understood, and agreed to this Cancellation and Refund Policy.